The general terms and conditions are an automatic translation of the original (German). The German version is valid
General Terms and Conditions of MountainMInd Tiroler Alpinschischule, in short "mountainmind", with registered office in A-6306 Söll, owner Mag.Peter Graus
- general
For all transactions between the Tyrolean ski school mountainmind and the customer, our terms and conditions apply, unless expressly agreed otherwise in writing. The object is the operation of a ski school, alpine division, with the related services, in particular the provision of instruction and instruction in the skills and knowledge of alpine skiing, guiding and accompanying on slopes, in open ski and on ski <tours and coaching and training. A concrete training success can not be legally guaranteed.
- conditions of participation
Customers and participants of mountainmind's services are required to inform the ski school about their abilities and experiences in skiing as well as any health complaints, fore-right injuries or illnesses as well as pregnancies unsolicited, truthful and comprehensively before the beginning of the service. In the case of children and minors, this information obligation is met by the parent or guardian making the reservation.
The ski equipment used, in particular the function of the safety binding, must be independently checked by the customer before the service is used by a specialist company. In the case of minors, the legal guardians must ensure that the ski equipment is expertly checked. For minors there is general helmet duty.
Disregard of instructions and warnings regarding the safety of customers entitle the ski school mountainmind immediately to the contract termination. This also applies if customers participate in the services of mountainmind under alcohol, drug or medication impairment as well as in the case of improper conduct of the customer, especially towards other students.
Group courses are held from a minimum of 4 participants. If this number of participants falls below mountainmind reserves a reduction of the booked course hours. The group division is exclusively for the ski school mountainmind.
- offer, prices, contract
The ski school mountainmind reserves itself at any time changes regarding the offer and program as well as the pricing. For errors and mistakes on printed matter as well as in online and website offers no liability is accepted by the ski school.
Reservations can be made by phone or by email and will not be valid until confirmed in writing by mountainmind. The offers are non-binding.
All prices are quoted in Euro and include 20% VAT. The cost of lift tickets and ski equipment are not included in our prices unless otherwise expressly stated in writing.
- terms of payment
For reservations, a deposit of 50% of the total booking costs must be paid upon receipt of the booking confirmation, unless the ski school mountainmind explicitly waives the written form. The prepayment must be received in our bank account at least 10 bank days before the start of the reserved service. Residual payments are in any case to be paid before commencement of the services in the ski school office or a booking office of mountainmind, otherwise the ski school reserves the fulfillment of the service.
In case of cancellations the following conditions apply:
In case of illness or injury of the respective participant, no cancellation fees are due on presentation of a medical certificate. For cancellations for other reasons up to 10 days before the start of the booked service, a processing fee of € 30, - will be charged.
For cancellations made 10 days or more before the start of the booked service, 50% of the total price of the service, and 3 days before the start of the service will be charged 100%.
If, when booking off-piste offers in free ski or ski tours, the performance is not acceptable or possible according to the estimates of the guides or the ski school leader due to the respective snow or dangerous situation, the ski school offers mountainmind a replacement program on slopes. This is to be accepted by the customer for the price of the ski technique - lessons for a period of one day as a replacement.
Mountainmind is trying to provide goodwill, but there is no legal claim to it.
- liability
The practice of ski sports also carries a risk of injury in the context of ski school services. The ski school mountainmind and its instructors and ski instructors are not liable for accidents, but only for damage caused intentionally or grossly negligent and only in the immediate context of the respective service. The ski school bears no liability for any other damages, especially those outside of course and supervision times. The conclusion of their own corresponding accident, liability, recovery and recovery insurance is the responsibility of the customer or participant.
- warranty
Any complaints must be made immediately and immediately upon arrival of the release on site in the ski school office or by telephone, so that the ski school has the opportunity to remedy the situation. Mountainmind strives for solutions and goodwill, however, there is no right to a reduction in compensation or compensation in case of delayed notification. Any legitimate claims of customers to mountainmind must also be made in writing and justified at the latest four weeks after their occurrence.
Courses and guiding take place basically in all weather conditions. In the event of events not within the control of the ski school mountainmind and which lead to the restriction, reduction or total failure of services such as storm, failure or limitation of the lift operation or partially or total lack of snow, there is no legal claim of the customer for refunds or compensation of any kind.
- jurisdiction
For all disputes, regardless of the nationality of the customer and the place of damage, the place of jurisdiction Kufstein as well as exclusively Austrian law.
- legal validity
Should individual provisions of these terms and conditions be invalid, this shall not affect the validity of the remaining provisions and of the entire legal transaction. The ineffective condition is to be replaced by one that comes closest to the ineffective economically.
